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Creators Policy

This page gives the creators (campaign owners) the information necessary to start a campaign, what is expected from the sellers from backers, what are the fees applied by our website and the rules of our website.

Campaign Policy for Mshrue Crowdfunding Platform

At Mshrue, we are committed to providing a transparent and secure reward-based crowdfunding platform for project creators and backers alike. Our platform enables creative individuals to bring their innovative ideas to life with the support of a community of backers who share their passion. To ensure a fair and successful crowdfunding experience, we have established the following campaign policy:

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1) Campaign Duration:


Each campaign on Mshrue will have a fixed duration of 1 month. This timeframe allows project creators to effectively promote their campaigns and reach their funding goals within a reasonable period.

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2) No Charges if Target is Not Met:


If a campaign's duration ends and the target funding goal has not been met, no charges will be made to the backers' credit cards. We believe in the importance of reaching the full target to ensure successful project completion.

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3) Authorisation and Processing of Backer Contributions:


During the campaign, Mshrue will authorise and hold the pledged amount from the backers' credit cards. However, the amount will not be processed until 1 month has passed and the campaign reaches its target. This approach ensures that backers' contributions are held securely until the project's viability is confirmed.

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4) Validity of Identity and Project Assessment:


Mshrue takes the responsibility of maintaining the trust and credibility of our platform seriously. Therefore, we will request the validity of identity from project creators to ensure their authenticity. Additionally, we will assess the ability of project owners to meet their target and deliver on the promises made to backers. This evaluation process helps us identify credible projects and mitigates the risk of fraudulent campaigns.

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5) Acknowledgment of Risks:


Backers on Mshrue are aware that crowdfunding inherently carries risks, and there may be unforeseen circumstances that prevent the delivery of rewards. While we strive to minimize such instances through our project assessment process, we cannot guarantee the successful completion of every campaign. Backers are encouraged to carefully evaluate each project and understand the risks involved before making a pledge.

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6) Fees:


For successful campaigns, Mshrue charges a fee of 10% of the total amount collected. This fee contributes to the operation and maintenance of our platform, ensuring ongoing support for project creators and backers. Additionally, payment providers may apply an approximate 2.5% fee, which is separate from our platform fees.

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7) Advertising Responsibility:


Project creators are responsible for promoting and advertising their campaigns on external websites and platforms. While Mshrue provides a platform for showcasing projects and connecting with backers, the success of a campaign greatly depends on the creator's marketing efforts. We encourage project owners to leverage various channels to maximize exposure and attract potential backers.

By adhering to these campaign policies, Mshrue aims to foster a reliable and rewarding crowdfunding ecosystem that benefits both project creators and backers. We are committed to facilitating the growth of innovative ideas and supporting the realization of creative projects.

Campaign Policy for Mshrue Crowdfunding Platform

At Mshrue, we strive to ensure a seamless and satisfactory delivery experience for both project creators and backers. This delivery policy outlines the general guidelines and expectations for delivering rewards to backers on our platform. Please note that specific delivery details may vary depending on individual projects and campaigns.

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  1. Project Creator Responsibility:

    • a. Project creators are responsible for clearly communicating the estimated delivery timeline for each reward tier in their campaign description.

    • b. Project creators should provide regular updates to their backers throughout the production, manufacturing, and delivery process to keep them informed about the progress and any potential delays.

    • c. Project creators must fulfill their commitment to delivering the rewards to their backers within a reasonable timeframe and in accordance with the campaign's terms and conditions.

  2. Backer Information:

    • a. Backers are responsible for providing accurate and up-to-date shipping information during the campaign or when requested by the project creator.

    • b. Backers should promptly respond to any communication from the project creator regarding reward selection, shipping details, or other necessary information.

  3. Delivery Timeline:

    • a. The estimated delivery timeline provided by the project creator is an approximation and subject to change due to unforeseen circumstances, such as production delays, supply chain issues, or other factors beyond the project creator's control.

    • b. Project creators should strive to deliver rewards as close to the estimated timeline as possible and promptly communicate any changes or delays to their backers.

  4. Reward Fulfilment:

    • a. Project creators should make a reasonable effort to fulfill rewards as described in the campaign and meet the quality standards promised. b. In the event of unexpected challenges or inability to deliver rewards as initially promised, project creators should communicate openly and honestly with their backers, providing viable alternatives or solutions.

  5. International Shipping:

    • a. Project creators should clearly communicate any restrictions or additional charges associated with international shipping for specific reward tiers.

    • b. Backers outside the project creator's country should be aware of potential customs fees, taxes, or import duties that may be applicable and are responsible for covering those costs.

  6. Lost or Damaged Packages:

    • a. While project creators should take necessary precautions to ensure proper packaging and shipment, Mshrue cannot be held responsible for lost or damaged packages during transit.

    • b. In the event of lost or damaged packages, project creators should work with their backers to resolve the issue, which may include providing replacements or refunds based on the specific circumstances.​

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Please note that this delivery policy serves as a general guideline, and project creators and backers should review and agree upon the specific terms and conditions outlined in each campaign before pledging or creating a project.

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